Hi there got our stove in and running last night, Thanks to all the help of Tom and Paul at chimmey sweep we had some problems but they was very helpful. They are great people. but I do have some questions for ya now, We can not get the stove temp on the pipe hot what is your normal temp, we have gotten it to 250 wide open but thats it, The fan don't want to run much unless it's over 200, is this normal. We still can't get it warm in the wide open basement, It's a brand new house .We have it loaded to the brim and a bed of coals very deep,and we have plenty of fire, any advice. and also with all the coals we have we find it hard to load anymore wood what do you guys do for that. I know you guys will think we are crazy again, But it's still 60 in my house. But I do have to say it is much nicer and easier then the harmon tl300, I just want to get warm without electric bill going high again. Now granted it is 12 here tonite and today it was 30. Any advice would be helpful. Thanks