So, When the stove was first set up the part that goes over the the thimble was broken so they could not set it up. What they did was run the liner all the way down to the stove and got it going.
A couple of weeks later, they came with all the parts and put in up and down pipe with 2-3 45 degree joints from the stove to the vertical pipe. Ever since then, startups take FOREVER and a day unless i hand feed pellet in the burn pot. Also, there's effin smoke coming out the 45 degree joints as the stove lights up. Good thing is that it happened when the tech was there setting everything up. he goes, oh it's failing to establish a draft. well no shift sherlock. if i wanted my house to smell like smoke i would've bought a wood stove. Once the fire gets going there's no more smoke coming out but that's because there's hardly any smoke in the firebox. also i noticed a CRAPload more ash in the firebox. So much that it started building up behind the feed tube and around the top of the burn pot. I'm definitely having some draft issues here. heat output is fine but this means more hard labor for yours truly. I'm not keen on work that can be avoided by doing something right in the first place. The current setup is almost a 1/2 circle of 45deg joint from the back of the pipe to the vertical pipe(4-5ft high). The tech that came out wants to now use flex pipe from the back of the stove into the vertical pipe to eliminate the joints. This guy has been out here 3 times now. I'm just pissed because he could've just avoided ALL this crap when he FIRST came to inspect the area where the stove was going to be installed. i was not home at the time (he just shows up and looks at it and goes, yep that'll do). now he's complaining about oh this setup would work great if it were a wood stove. Really a-hole?!?!? because guess what, when i purchased the stove i said, the hearth is existing from a WOOF BURNING STOVE! I've got a carbon monoxide detector in the next room and right now it's still pegged at 0 so no worries there. just annoyed at this point that i have to open the door for 5 minutes during the stove lighting ceremony. I can't imagine if i lived further north. Would've shot the guy and buried him in my backyard. Not really, but very annoyed. the ash buildup is gray-ish black (that's good right) and very fluffy so it's not hard to clean or vacuum up. Burned all day yesterday and the glass is still just a tinge of gray so i'm getting good air to that fire. Can't suck up the ash though. BLECH!! Hopefully when they isntall the flex pipe this will 1. fix the smoke issue and give me better draft. Stove has burned maybe <15 bags so far.
A couple of weeks later, they came with all the parts and put in up and down pipe with 2-3 45 degree joints from the stove to the vertical pipe. Ever since then, startups take FOREVER and a day unless i hand feed pellet in the burn pot. Also, there's effin smoke coming out the 45 degree joints as the stove lights up. Good thing is that it happened when the tech was there setting everything up. he goes, oh it's failing to establish a draft. well no shift sherlock. if i wanted my house to smell like smoke i would've bought a wood stove. Once the fire gets going there's no more smoke coming out but that's because there's hardly any smoke in the firebox. also i noticed a CRAPload more ash in the firebox. So much that it started building up behind the feed tube and around the top of the burn pot. I'm definitely having some draft issues here. heat output is fine but this means more hard labor for yours truly. I'm not keen on work that can be avoided by doing something right in the first place. The current setup is almost a 1/2 circle of 45deg joint from the back of the pipe to the vertical pipe(4-5ft high). The tech that came out wants to now use flex pipe from the back of the stove into the vertical pipe to eliminate the joints. This guy has been out here 3 times now. I'm just pissed because he could've just avoided ALL this crap when he FIRST came to inspect the area where the stove was going to be installed. i was not home at the time (he just shows up and looks at it and goes, yep that'll do). now he's complaining about oh this setup would work great if it were a wood stove. Really a-hole?!?!? because guess what, when i purchased the stove i said, the hearth is existing from a WOOF BURNING STOVE! I've got a carbon monoxide detector in the next room and right now it's still pegged at 0 so no worries there. just annoyed at this point that i have to open the door for 5 minutes during the stove lighting ceremony. I can't imagine if i lived further north. Would've shot the guy and buried him in my backyard. Not really, but very annoyed. the ash buildup is gray-ish black (that's good right) and very fluffy so it's not hard to clean or vacuum up. Burned all day yesterday and the glass is still just a tinge of gray so i'm getting good air to that fire. Can't suck up the ash though. BLECH!! Hopefully when they isntall the flex pipe this will 1. fix the smoke issue and give me better draft. Stove has burned maybe <15 bags so far.