I had a Sirocco 25 insert installed in my fireplace. Blaze King apparently does not include a serial number card with the stove; instead they rely on the installer to fill out the information on the manual. I suspect the serial number is on the side or the back of the insert somewhere where it's completely inaccessible to me. I have to say, it seems quite silly to rely on a contractor to fill out a form when they are focused on the physical task of installation and generally not the type of person to make notes.
Needless to say, my installer did not write down the serial number or take a photo of it. So how do I complete the warranty form? Why can't Blaze King include the serial number on a card, or put the serial number somewhere visible after installation?
Second question, I saw begreen recommended a custom block off plate for inserts in exterior-wall chimneys. Wish I'd known about that in advance. How much heat am I losing to heat the chimney without one? Is it worth paying the installer to come back, pull out the insert, and make one? I don't burn every day but it's bugging me now. Seems like it should be standard for this kind of installation.
Needless to say, my installer did not write down the serial number or take a photo of it. So how do I complete the warranty form? Why can't Blaze King include the serial number on a card, or put the serial number somewhere visible after installation?
Second question, I saw begreen recommended a custom block off plate for inserts in exterior-wall chimneys. Wish I'd known about that in advance. How much heat am I losing to heat the chimney without one? Is it worth paying the installer to come back, pull out the insert, and make one? I don't burn every day but it's bugging me now. Seems like it should be standard for this kind of installation.