Still fairly new to the wood stove game. I still have the Summers Heat made by Englander. We love the wood heat in the house. But cleaning the ash is terrible. I normally use a metal ash bucket and scoop out the loading door after the fire and coals have died down quite a bit, but it still makes a mess with a ton of ash going into the air. I make sure to turn off any fans and make sure there is no movement in the house but it is still a mess. However it does have a "dog" hole with ash pan that I have never used. I do not know how. Do I leave the cover off so ash can naturally fall in? Or do I hook it with my poker, lift it out of the way shovel it to the hole? The instructions aren't to clear for this rookie. Please help and save .e from another mess! Thanks.