Hello all! New here and new to pellet stoves. I have done an excessive amount of research from Facebook, YouTube, and on this forum. Have read and learned many things. I have a brand new P43 and “refurbished” P61A. The P61A has been giving me problems since we bought it a little over two weeks ago now from our local dealer (where we purchased the new P43 from a week prior). They said they took this P61A in on trade and refurbished it and went through it. Upon start up it was louder fan wise than the new P43. Then it started acting really weird.
Long story short, the bearing on the combustion fan was going and the control board was junk. Also, the hopper latch was worn out and not allowing the hopper lid to seal tight properly causing a two blink code. I have had all of that replaced and had them out here twice already, thankfully under warranty (comes with a 1yr warranty). I still have an issue though and can’t pinpoint if something just needs to be tightened up or what not instead of pestering them again. It has done this since day one, I was just hoping it would have been resolved within one of the visits they already made out here.
The stove will stove start up and run perfectly normal until, the room blower kicks into medium speed when the stove is ramped up and producing a good fire then, it starts making an odd vibrating noise which you can hear in this video-> (Video of noise) . When the stove starts to shut down because it has reached the required temp setting, the noise goes away. The room blower is still on medium speed.
I have done a full monthly cleaning on it just because after the issues I’ve had, I was curious if it was even cleaned. I have tried it on several blower speeds in both room temp mode and stove mode. It does it on both modes and only when the blower is on medium. When it is on high it doesn’t do it as much. Low speed and you don’t hear the vibration at all.
Now upon cleaning the backside of the stove, I took all back panels off. The fines box was plugged solid. Glad I looked in there and vacuumed that out! Everything was plugged up with dust including the room blower “mouse cage”. I vacuumed as much as I could. Currently this stove is in my basement and is going to be moved to my living room where my p43 is and swapped around. So until, we swap them, I can’t get the dust by the auger motor and cam as good as I would like. Very dusty up there! My stove is direct vented horizontally and then goes up with the T with a 12” and the horizontal cap on it. No OAK yet, will be done once stoves are swapped as made no sense to install on the one it doesn’t need to be installed on.
We also got down and with a welding glove on, tried to stop the noise by holding things around the area where it can be heard and it doesn’t stop it. I have read about the room blower (distribution blower) having a vibration issues but, this noise is a lot quieter in terms of that of which people experienced with that.
I am curious if anyone has experienced this and found an easy fix therefore, never posted it on here or anywhere else? If so, maybe I can be let in on the secret? If not, hopefully when I find the solution I can share in the event someone else ever experiences this.
Thank you in advance for any and all help and sorry for the ridiculous bible above!
Long story short, the bearing on the combustion fan was going and the control board was junk. Also, the hopper latch was worn out and not allowing the hopper lid to seal tight properly causing a two blink code. I have had all of that replaced and had them out here twice already, thankfully under warranty (comes with a 1yr warranty). I still have an issue though and can’t pinpoint if something just needs to be tightened up or what not instead of pestering them again. It has done this since day one, I was just hoping it would have been resolved within one of the visits they already made out here.
The stove will stove start up and run perfectly normal until, the room blower kicks into medium speed when the stove is ramped up and producing a good fire then, it starts making an odd vibrating noise which you can hear in this video-> (Video of noise) . When the stove starts to shut down because it has reached the required temp setting, the noise goes away. The room blower is still on medium speed.
I have done a full monthly cleaning on it just because after the issues I’ve had, I was curious if it was even cleaned. I have tried it on several blower speeds in both room temp mode and stove mode. It does it on both modes and only when the blower is on medium. When it is on high it doesn’t do it as much. Low speed and you don’t hear the vibration at all.
Now upon cleaning the backside of the stove, I took all back panels off. The fines box was plugged solid. Glad I looked in there and vacuumed that out! Everything was plugged up with dust including the room blower “mouse cage”. I vacuumed as much as I could. Currently this stove is in my basement and is going to be moved to my living room where my p43 is and swapped around. So until, we swap them, I can’t get the dust by the auger motor and cam as good as I would like. Very dusty up there! My stove is direct vented horizontally and then goes up with the T with a 12” and the horizontal cap on it. No OAK yet, will be done once stoves are swapped as made no sense to install on the one it doesn’t need to be installed on.
We also got down and with a welding glove on, tried to stop the noise by holding things around the area where it can be heard and it doesn’t stop it. I have read about the room blower (distribution blower) having a vibration issues but, this noise is a lot quieter in terms of that of which people experienced with that.
I am curious if anyone has experienced this and found an easy fix therefore, never posted it on here or anywhere else? If so, maybe I can be let in on the secret? If not, hopefully when I find the solution I can share in the event someone else ever experiences this.
Thank you in advance for any and all help and sorry for the ridiculous bible above!
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