Quad Santa Fe auger jam

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.
  • Super Cedar firestarters 30% discount Use code Hearth2024 Click here

Hopeprn

New Member
Oct 19, 2024
4
Washington State
Wood piece from pellet bag jammed the auger. It was clunking but after I removed it the auger isn't moving or feeding pellets. It's a Quadra Fire Sante Fe. I would appreciate any advice or thoughts on this. Hopefully I can fix it myself. Thank you.
 
Thank you. We're going to try that. Do I have to take the motor out to get to the set screw? I watched a video on how to get the motor out but I'm just not sure exactly where I find the set screw.
 
but I'm just not sure exactly where I find the set screw.
Red arrow motor set screw Green arrow auger collar set screw check both. Show screw at 8:47 minutes in video.

[Hearth.com] Quad Santa Fe auger jam


To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.
 
Thank you very much! Will check that today.
I appreciate that.
Update on our pellet stove and adventures. We found out that a metal clip like the kind you close a food bag with was jammed in the auger. We removed it fairly easily, tightened the screws you recommended and checked the fuse. We reinstalled it and it still didn't turn the auger so I'm suspecting that the motor got burned out and we need a new one.
 
Does the blower come on, if so try "jumping the vacuum switch" unplug stove remove the two wires from the vacuum switch connect the two wires together with paper clip or jumper wire, tape them so they can not touch stove body, plug stove back in and try to start it. Also check your #2 and #3 snap disk to see if they need to be manually reset.

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.