pellets not burning

[dstang17]

Hey guys I was wondering if someone could help me. I recently purchased a saranc fs by hudson river. the pellets are not burning as fast as they should meaning the burn pot is filling up with pellets. any ideas

 

[packerfan]

Turn down the feed rate, or increase the air for starters.

 

[sinnian]

Do ONE of the above / at a time to isolate the problem. I would probably increase the air first.

 

[Jambruins]

I had the same problem when I turned my stove up. I called my dealer and he said to pull the damper out to allow more air in when I turn the stove up. Adjust your damper to allow more air into the stove and your problem should be solved.

 

[hearthtools]

see the yellow stick help pages at the top of the pellet room

 

[dstang17]

the stove does not have an adjustable damper.when I installed it I did not hook up the intake for outside fresh air.the house is brand new so I know its air tight, do you guys think its starving for air and to hook it up??

 

[billybono]

ever heard of the fire triangle?

your missing air

 

[MrKLeen]

ever heard of the fire triangle?

your missing air

LOL

And yeah, I had the same problem and it was an air flow issue. Outside air is good too.

 

[escobarmj]

the stove does not have an adjustable damper.when I installed it I did not hook up the intake for outside fresh air.the house is brand new so I know its air tight, do you guys think its starving for air and to hook it up??

First see if opening a window nearby improves the situation. If it does, you would probably benefit from direct vent.