I just bought a house that has a pellet stove in the main living room. The stove has pellets inside of it, but they don't seem to burn. The stove is a Whitfield WP2 Advantage Insert. Looking online, the manual looks like it should self ignite, but the directions on the stove seem to indicate that you need to start a fire manually. I tried the stove, and it doesn't seem to self-ignite. The auger works though.
I tried to start a fire manually in there, and let the wood pellets feed into the fire, but the pellets don't burn at all. I even tried taking pellets and burning them in a pot with matches, but the pellets don't burn at all. Is this normal? I would try testing other pellets, but I want to try just buying a small bag before I buy a whole pallet, and I can't find just a bag anywhere.
Can anyone help? Thanks and happy holidays!
I tried to start a fire manually in there, and let the wood pellets feed into the fire, but the pellets don't burn at all. I even tried taking pellets and burning them in a pot with matches, but the pellets don't burn at all. Is this normal? I would try testing other pellets, but I want to try just buying a small bag before I buy a whole pallet, and I can't find just a bag anywhere.
Can anyone help? Thanks and happy holidays!