Check out this story in my local paper: http://www.burlingtonfreepress.com/apps/pbcs.dll/article?AID=200990117015. After reading this story and knowing nothing about pellet stoves I don't know if I would commit to buy one. The story makes me wonder what kind of pellet stove would have a hopper so small that you would have to get up in the middle of the night to fill it? What kind of pellet stove needs a complete cleaning with an ash vac every 3-4 days? This looks like a good family that could have had an easier time of it with a different brand of stove.