Could they be jammed up in the slide plate? When the tech came out and put in the new parts several weeks ago, he had trouble with the pellets feeding at first. (Burning crappy Pa. pellets this year, some are quite long.)
I remember he took the cleaning tool and mashed them around quite a few times in the hopper until things got going ok. That was Oct. and had no trouble until I got home yesterday. The stove was running but not up to temp. Later I tried mashing the pellets down and around in the hopper, but you can see that the auger is only putting a few into the burn pot. Should I empty the hopper and pull the slide plate, or what do you all think? I appreciate any advice. Thank you.
I remember he took the cleaning tool and mashed them around quite a few times in the hopper until things got going ok. That was Oct. and had no trouble until I got home yesterday. The stove was running but not up to temp. Later I tried mashing the pellets down and around in the hopper, but you can see that the auger is only putting a few into the burn pot. Should I empty the hopper and pull the slide plate, or what do you all think? I appreciate any advice. Thank you.