Some of you may have seen my post from Saturday about a gasket coming loose on a Vermont Castings stove that had been installed less than a month ago.
I just had two people here to repair the gasket. They found numerous gaskets that weren't cemented properly, as follows:
The damper frame was not cemented properly - parts had no cement on them.
The flue collar gasket had no cement on it all.
Neither the back panel gasket nor the side panel gasket were cemented properly - parts had no cement on them at all.
Repairing even the damper frame gasket required that they disassemble the stove, so this was not the type of repair that I could have done myself simply.
By the way, the dealer I bought this from, Bennington Pool, Spa and Hearth, told me that they would charge me $65 an hour for travel time to repair this stove, even though it was a new installation and under warranty. They recommended that I repair the gasket myself. Since they are 50 minutes from my home, and this would have cost me $120 just for travel time to repair a new, defective stove, I opted to have a local woodstove dealer (who no longer carries Vermont Castings) make the repair. Vermont Castings doesn't reimburse the dealer for travel time on warranty repairs, so Bennington Pool, Spa and Hearth passes this on to the customer.
I just had two people here to repair the gasket. They found numerous gaskets that weren't cemented properly, as follows:
The damper frame was not cemented properly - parts had no cement on them.
The flue collar gasket had no cement on it all.
Neither the back panel gasket nor the side panel gasket were cemented properly - parts had no cement on them at all.
Repairing even the damper frame gasket required that they disassemble the stove, so this was not the type of repair that I could have done myself simply.
By the way, the dealer I bought this from, Bennington Pool, Spa and Hearth, told me that they would charge me $65 an hour for travel time to repair this stove, even though it was a new installation and under warranty. They recommended that I repair the gasket myself. Since they are 50 minutes from my home, and this would have cost me $120 just for travel time to repair a new, defective stove, I opted to have a local woodstove dealer (who no longer carries Vermont Castings) make the repair. Vermont Castings doesn't reimburse the dealer for travel time on warranty repairs, so Bennington Pool, Spa and Hearth passes this on to the customer.