Howdy Folks. Firstly I want to thank everyone here, because i have learned alot of the last several months.
So i replaced a Hampton H300 with a Woodstock Progress Hybrid this past Wednesday. Insall went well overall and in short oder i had my first break in fire going. Just want to share my experiences with both the stove and Woodstock throughout this whole process.
I experienced a bit of a run around at Woodstock for a period of about two weeks. Long story short-My stove was supposed to ship on 1/2, and it didn't, and they would then give me a new date every few days with a guratee it would be shipping out on X date. Well, it eventually did ship, but it was very frustrating to say the least.
So, the stove gets here and i get it all opened up t inspect it and the inside , rear, center piece of soapstone had a large chunk of stone that fell out. Was about 3.5inx2.5in x .5in. So i called Woodstock, and they said i was fine to run it as is but to send them a picture so they can match the color and they would get out right out to me. I then started assembling the ash pan and heat shields. When i got to the point of putting on the ash lip I noticed some imperfections and iregularities in and around the left bolt hole. And sure enough, just as i was snuging it up it cracked. So i again called woodstock and the added that onto the shipment as well. I must say that it was a night and day difference between the customer service i recieved during the ordering/shpping process and the post sale contact. Hope to have the replacement items here soon.
I went ahead and put the ash lip on anyway for the time being. Just used a large washer to help support the damaged bolt hole.
So far I absolutely LOVE this stove. It's absolutely beautiful, and is heating my home splendidly. My H300 really used to struggle when the temps were below freezing. With the PH it is keeping the temps up easily. I used to wake up for work around 0530 and find the furnace running. Now I get up and the house is still 65-68 depending on outside temps and wind, and still about 4-5 inches deep of coals with stove top temps 350ish.
With my h300 my SS flex liner used to measure about 350-450 surface temp with an IR therm. The PH is running 200-300 depending if i am doing all cat or a high burn rate. I am getting 11-13 hour burns on low (overnight), and about 5-7 if i am running it hot. Also a major difference between the h300 and the PH. I am sure those will improve a little as i learn the stove more.
Loving the ash pan! What a great design. Overall I am extremely happy with my decison to get the PH. Still working out a few quirks in regards to the hearth getting a little too warm near the left and right sides of the stove. But it seems to be better now that i have more ash in the stove.
So i replaced a Hampton H300 with a Woodstock Progress Hybrid this past Wednesday. Insall went well overall and in short oder i had my first break in fire going. Just want to share my experiences with both the stove and Woodstock throughout this whole process.
I experienced a bit of a run around at Woodstock for a period of about two weeks. Long story short-My stove was supposed to ship on 1/2, and it didn't, and they would then give me a new date every few days with a guratee it would be shipping out on X date. Well, it eventually did ship, but it was very frustrating to say the least.
So, the stove gets here and i get it all opened up t inspect it and the inside , rear, center piece of soapstone had a large chunk of stone that fell out. Was about 3.5inx2.5in x .5in. So i called Woodstock, and they said i was fine to run it as is but to send them a picture so they can match the color and they would get out right out to me. I then started assembling the ash pan and heat shields. When i got to the point of putting on the ash lip I noticed some imperfections and iregularities in and around the left bolt hole. And sure enough, just as i was snuging it up it cracked. So i again called woodstock and the added that onto the shipment as well. I must say that it was a night and day difference between the customer service i recieved during the ordering/shpping process and the post sale contact. Hope to have the replacement items here soon.
I went ahead and put the ash lip on anyway for the time being. Just used a large washer to help support the damaged bolt hole.
So far I absolutely LOVE this stove. It's absolutely beautiful, and is heating my home splendidly. My H300 really used to struggle when the temps were below freezing. With the PH it is keeping the temps up easily. I used to wake up for work around 0530 and find the furnace running. Now I get up and the house is still 65-68 depending on outside temps and wind, and still about 4-5 inches deep of coals with stove top temps 350ish.
With my h300 my SS flex liner used to measure about 350-450 surface temp with an IR therm. The PH is running 200-300 depending if i am doing all cat or a high burn rate. I am getting 11-13 hour burns on low (overnight), and about 5-7 if i am running it hot. Also a major difference between the h300 and the PH. I am sure those will improve a little as i learn the stove more.
Loving the ash pan! What a great design. Overall I am extremely happy with my decison to get the PH. Still working out a few quirks in regards to the hearth getting a little too warm near the left and right sides of the stove. But it seems to be better now that i have more ash in the stove.
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