To the fine folks in this forum,
Its been 2 years since the insert was installed and I used it for the last 2 seasons and I was very happy with it. Today, I decided to clean it for the coming winter. I opened the surround and this is what I see... (first pic)
The joint seal between the insert and the liner has given way. All I see is red dust around the seal.
Questions:
1. What is that red dust? How big of an issue is this?
2. How can I correct this? Any recommended product?
Also, I knew that my installer did not install a block-off plate - I gave up after speaking to him a couple of times. Today, when I was checking, I saw that he had stuffed fiber-glass insulation around the area where the liner enters the chimney. Also, there is a big hole there without any insulation.
Questions:
1. I know I'm not handy enough to get a block-off plate made to fit that space. Considering this, what are my alternatives? Can I stuff any fiberglass insulation? Any other alternatives? I've included a pics - you can see a metal plate - I've temporarily placed it there (not secured), Without that, there was a big hole in its place.
I really appreciate your time and help here.
Thanks, Joel
Its been 2 years since the insert was installed and I used it for the last 2 seasons and I was very happy with it. Today, I decided to clean it for the coming winter. I opened the surround and this is what I see... (first pic)
The joint seal between the insert and the liner has given way. All I see is red dust around the seal.
Questions:
1. What is that red dust? How big of an issue is this?
2. How can I correct this? Any recommended product?
Also, I knew that my installer did not install a block-off plate - I gave up after speaking to him a couple of times. Today, when I was checking, I saw that he had stuffed fiber-glass insulation around the area where the liner enters the chimney. Also, there is a big hole there without any insulation.
Questions:
1. I know I'm not handy enough to get a block-off plate made to fit that space. Considering this, what are my alternatives? Can I stuff any fiberglass insulation? Any other alternatives? I've included a pics - you can see a metal plate - I've temporarily placed it there (not secured), Without that, there was a big hole in its place.
I really appreciate your time and help here.
Thanks, Joel