Need some explanation, my Napoleon is feeding out the pellets really slow.. Upon start up the pellet output is high along with the flame. But after about 10 mins the flame dies down.. I can turn up the flames and its does not increase the amount of pellets being dropped.. About 10 pellets are dropped about every 2 mins and its difficult to build a consistent flame with 10-12 pellets...I have a smoldering type flame. I have checked the manual and that is not in the help section. I sent an email to the company waiting on a response. What can I check in the meanwhile.
Thanks for you help
Thanks for you help