I have a Mt. Vernon insert and have noticed black smoke coming from my exhaust pipe as well. I am burning a softwood pellet and have the flame height adjusted to +5 (as instructed by my local dealer) I am thinking about installing an OAK but it seems to me that i didn`t have this problem before when i was burning the American Biomass premium hardwood pellet. I`m burning Freedom Fuel now ( depot brand ) until i can find some more quality pelletsto burn. Any suggestions why this may be happening? Any thoughts/ideas would be appreciated. I am also getting alot of black soot ( ash ) on my glass. Please help ....i no this isn`t correct but i am not sure how to correct this. Thanks Jason