Hi everyone,
I'm hoping someone out there can help. Our 4 yer old Mt Vernon AE pellet stove quick working suddenly a week ago. We have cleaned it inside and out, taken the side and back off pulled the auger out, cleaned the combustion motor and replaced the igniter. Everything seems to function properly, the thermostat doesn't have any error messages. The thremostate says start up, the auger turns the pellets drop, the igniter lights and the inside of the stove fills with smoke, alot of smoke. normally the pellets catch on fire and the chamber empties of smoke and the stove works. Now the smoke continues to fill the chamber but no fire comes out of the pot. Do you think the new igniter is defective? Could we need a new gasket or rope around the glass? WE are stumped, and cold. Any help would be greatly appriciated
I'm hoping someone out there can help. Our 4 yer old Mt Vernon AE pellet stove quick working suddenly a week ago. We have cleaned it inside and out, taken the side and back off pulled the auger out, cleaned the combustion motor and replaced the igniter. Everything seems to function properly, the thermostat doesn't have any error messages. The thremostate says start up, the auger turns the pellets drop, the igniter lights and the inside of the stove fills with smoke, alot of smoke. normally the pellets catch on fire and the chamber empties of smoke and the stove works. Now the smoke continues to fill the chamber but no fire comes out of the pot. Do you think the new igniter is defective? Could we need a new gasket or rope around the glass? WE are stumped, and cold. Any help would be greatly appriciated