I am using an Accentra insert. I am burning LG pellets (premium softwood). I have burned 12-15 bags of pellets, and the ash pan is full. Is that normal? The manual claims that the ashpan should hold ashes from 1 ton of pellets.
ALso, there are some white flecks in the ash - I am guessing that is from the fly ash / embers (I get a lot of that - some bags it looks like fireworks)
ALso, there are some white flecks in the ash - I am guessing that is from the fly ash / embers (I get a lot of that - some bags it looks like fireworks)