A few weeks ago I had an issue with my distribution blower on my Harman Accentra Insert. I thought before I call my local dealer let me get an expert opinion. I gave Eric a call and with no surprise he answers the phone and talks me through a little troubleshooting and diagnosis that the Distribution blower is bad. He then offers to send me a new distribution blower the very next day and I said let me check with my local dealer and see if they have one in stock. The local dealer didn't have one in stock but no big deal since we are heading into the low 60's for the next several days I'll just have the local dealer order me a new distribution blower. Here we are week 3 and I still don't have the distribution blower. I can't blame my local dealer it could be a Harman supply issue. The fact though is that Eric at Kinsman stoves would have had me a Distribution Blower here in two days and I wouldn't be using my oil furnace as now the temperatures have dropped! So when in doubt or you have a question give Eric a Call at Kinsman stove. Thanks!