OK here’s the scoop after reading what the company did for people that had an issue with their product last year I decided to take the plunge and bought 5 TONS from HomeDepot. To me any company that stands behind their product the way they did in the other thread desires my business.
Last night I broke down all 5 pallets and stacked them in the garage, out of 250 exactly 18 had been punctured in some fashion dribbling pellets all the way up my driveway into my garage. Most of the bags that had issues were part of the bottom row on the pallets. This would leave me to believe that it was a HomeDepot issue and not Pennington, because of the handling from HD. Its was also raining when they where delivered.
Here is where is gets funny, I call HD and let them know that I had 5 tons delivered and that 18 bags had an issue. They said that I could return them and get more bags or a refund. I told them that some of the bags that been opened had water inside them. The person that works in the lawn and garden department told me “that would not cause any issues”…. What a laugh I had at him.
So after examining a bag of open pellets compared to an Energex bag I had left from the dealer the Pennington pellets where longer in some cases over an inch. But they smelled fresher and more natural then the Energex. What does that exactly mean I don’t have a clue the real test will come this fall and winter. I will report back on exactly what happens.
What do you people think?
Last night I broke down all 5 pallets and stacked them in the garage, out of 250 exactly 18 had been punctured in some fashion dribbling pellets all the way up my driveway into my garage. Most of the bags that had issues were part of the bottom row on the pallets. This would leave me to believe that it was a HomeDepot issue and not Pennington, because of the handling from HD. Its was also raining when they where delivered.
Here is where is gets funny, I call HD and let them know that I had 5 tons delivered and that 18 bags had an issue. They said that I could return them and get more bags or a refund. I told them that some of the bags that been opened had water inside them. The person that works in the lawn and garden department told me “that would not cause any issues”…. What a laugh I had at him.
So after examining a bag of open pellets compared to an Energex bag I had left from the dealer the Pennington pellets where longer in some cases over an inch. But they smelled fresher and more natural then the Energex. What does that exactly mean I don’t have a clue the real test will come this fall and winter. I will report back on exactly what happens.
What do you people think?