P
Pallet Pete
Guest
We had been having occasional issues with our stove getting to much air even with tight gaskets and today a Jotul rep came to our house and looked over the setup. All is good he said so he called the factory and talked to a gentleman who said jotul has had some moister problems with there gasket cement retaining moisture in there stoves. This apparently means that the stove does not get a air tight seal when it is burning full blast because the fire is pulling so much air. We put the new gasket in with different cement and walla problem solved. Jotul has proven to have awesome service and quality for us and we are so grateful to them for that. they sent a actual jotul rep to our house and had them look it over all the way from GrandRapids Mi an hour and a half away. That's customer service! Once again thanks jotul !
Pete
Pete