I have posted before about the problems I have had with my stove. First, everything has been replaced on it at least once, except for the baffle and ignitor. I bought the stove new in 2009 and had it installed that fall. Last year they fixed some connectors and it has been trouble free until yesterday. The problem is when you go to turn it on the thermostat just goes bank and then I have to unplug the stove and reboot it. Last month I had some error about the burn pot temp and the stove failed to start and I had to unplug it again.
I don't like the way this thing is controlled by the computer, if it's in the start up mode you simply can't just shut it down it needs to start up then it shuts off. When I get the money I'm getting rid of this headache. I would like a stove with a simple on or off. I've been heating with pellet stoves for 12 years now, my classic bay which is in the basement is so simple compared to this thing. Too be honest I wouldn't recommend the new mount Vernon to anyone. Most shops don't have a clue on how to fix this thing, when something breaks they just throw new parts at it. When I bought this thing I was told that they have a program and they hookup there lap top up to and they can diagnose the problem. I asked my repair guy about it and he said they have no such program.
Sorry for the rant, but I paid a lot for this stove and it has been a headache.
I don't like the way this thing is controlled by the computer, if it's in the start up mode you simply can't just shut it down it needs to start up then it shuts off. When I get the money I'm getting rid of this headache. I would like a stove with a simple on or off. I've been heating with pellet stoves for 12 years now, my classic bay which is in the basement is so simple compared to this thing. Too be honest I wouldn't recommend the new mount Vernon to anyone. Most shops don't have a clue on how to fix this thing, when something breaks they just throw new parts at it. When I bought this thing I was told that they have a program and they hookup there lap top up to and they can diagnose the problem. I asked my repair guy about it and he said they have no such program.
Sorry for the rant, but I paid a lot for this stove and it has been a headache.