I'm sure this has been covered, but a search didn't find anything.
My 10 month old Quadra Fire Santa Fe has recently begun erratic operation of the pellet feed. Almost every morning now, it will be off and house is freezing. Press the re-set and it'll take right off and run fine. I've taken the pellets out of it, cleaned everything, checked auger rotation, opened pellet feed restrictor......no help. It'll run fine for hours, then suddenly shut down. I've checked #2 snap disc and it's not tripped, checked vacuum switch and it shows continuity when blower is going.........what now ?? I have no confidence/trust in the dealer and trying to reach Quadra Fire is extremely frustrating. I sat on hold for a long time, piling up minutes before I gave up and I'm pretty antagonized now. Their customer service sucks.
Thanks
Lar.
My 10 month old Quadra Fire Santa Fe has recently begun erratic operation of the pellet feed. Almost every morning now, it will be off and house is freezing. Press the re-set and it'll take right off and run fine. I've taken the pellets out of it, cleaned everything, checked auger rotation, opened pellet feed restrictor......no help. It'll run fine for hours, then suddenly shut down. I've checked #2 snap disc and it's not tripped, checked vacuum switch and it shows continuity when blower is going.........what now ?? I have no confidence/trust in the dealer and trying to reach Quadra Fire is extremely frustrating. I sat on hold for a long time, piling up minutes before I gave up and I'm pretty antagonized now. Their customer service sucks.
Thanks
Lar.