Hello Gang,
After days and days of looking, thinking, measuring, reading, and last but for sure not least, driving my wife CRAZY, I ordered the Quadra Fire 5100i. I like the quality, large fire box, the way the flue exit sits farther back in the stove, the way it will fit into the fireplace and onto the hearth, the looks and the dealer. Dealer was very informative, had plenty of stoves on display and knew what they were talking about when it came to installation. I also would like to compliment Quadra Fire. I emailed them last night with a couple of technical questions I had that the dealer wasn't sure about, and Quadra replied back before 9am. MST
Being a small business man and dealing with corporate America more often than I would like, I was simply shocked at the fast response, effort, kindness and personal attention the Quadra Fire technician showed little ol' me. As a matter of fact, I wrote back thanking him and before it was over, the tech. replied back THREE more times discussing how he felt about the 5100i, how he had helped build most of the stoves in the company line up and that he felt I made the best choice for an insert, etc. He also stated that he was running a 5100i in his own home. Kinda made me feel good! BTW, dealer had to order the larger surround panels. Should be in in about a week, so I'm told. Install should be in a couple of week? Don't know yet. C U Later.
Stickburner
After days and days of looking, thinking, measuring, reading, and last but for sure not least, driving my wife CRAZY, I ordered the Quadra Fire 5100i. I like the quality, large fire box, the way the flue exit sits farther back in the stove, the way it will fit into the fireplace and onto the hearth, the looks and the dealer. Dealer was very informative, had plenty of stoves on display and knew what they were talking about when it came to installation. I also would like to compliment Quadra Fire. I emailed them last night with a couple of technical questions I had that the dealer wasn't sure about, and Quadra replied back before 9am. MST
Being a small business man and dealing with corporate America more often than I would like, I was simply shocked at the fast response, effort, kindness and personal attention the Quadra Fire technician showed little ol' me. As a matter of fact, I wrote back thanking him and before it was over, the tech. replied back THREE more times discussing how he felt about the 5100i, how he had helped build most of the stoves in the company line up and that he felt I made the best choice for an insert, etc. He also stated that he was running a 5100i in his own home. Kinda made me feel good! BTW, dealer had to order the larger surround panels. Should be in in about a week, so I'm told. Install should be in a couple of week? Don't know yet. C U Later.Stickburner
Heck, their ain't many of us left anyway! Most of the bbq cooks today have moved on to gas fired pits with wood assist or pellet cookers. I just can't change, Smokey, got to fix that stuff the old way or no way. We'll all be dead soon anyway!