Installed and fired up my furnace around Sept 13th this year. At first I only had my flat plate exchanger in the loop, as I was waiting on the local HVAC man to build me a transition to hold my water to air heat exchanger for my existing duct work. After waiting several weeks I decided if I wasn't worth his time he wasn't worth my money, so I improvised the exchanger to fit in the dead space inside my central unit it self. at this time, I finalized the installation by moving everything I needed into it's permanent position, which included relocating the FPHE into position very near the existing water heater to simplify plumbing. After a few more days passed I noticed my Earth Woodsman 405 no longer needed to be filled each morning with water. A few days later I noticed it would not stop dumping water out on the ground every time it fired. Figuring the fill valve on the furnace had failed I was biding the time till I could get some time off. About a week ago the water line to my ice maker busted and my wife disconnected the house water supply til I could get home. Once I repaired the ice maker I decided to install a cutoff valve to the furnace to stop the overflow til I could get the time to look into it. Well, a few days later, and it still had not stopped dumping water out. Got home from town yesterday and my wife was complaining that the clothes wouldn't dry and the house was cold. She said she filled the furnace with wood to no avail. Upon checking the furnace, I discover my circulation pump has failed. Once I removed the pump I was also able to definitively determine, that the furnace was getting it's water abundance from the plate heat exchanger for our domestic water. Called up earth outdoor to let them know about my troubles. I honestly was expecting a tad bit of the could shoulder because they had already failed to call me back about the water dumping out.On top of that I was already aware that their warranty does not cover the pump/exchangers, or anything else they didn't manufacture themselves. Got a call back and after I explained my troubles they said they would get me a pump in the mail, but would have to call me back about the plate exchanger after they talked to the owner. Got a call back about the exchanger an hour or so later. They are sending me one of those free of charge as well. Kudos to earth for doing the right thing, when technically, they didn't have to. I even told the guy on the phone, if another year had passed, I would have just bitten the bullet and replaced both failed units without asking them to. Since it only had only been in operation for 3 months I felt they should eat them. Joe, and I forget the other guys name agreed. IF the units arrive as promised, I must say I'll be a satisfied customer.
Our propane fired central unit keeps tripping it's rollout sensor, so our only source of heat for the moment is a 5 plate ventless heater, and oil/electric space heater. I got the electric water tank heater fired back up, but man does it hurt my feelings to know that I'm having to buy all that heat right now....
IF anyone lives in the West TN area has a taco or other brand flange mount circulation pump they can lend or sell I really would appreciate it! Not one vendor within a reasonable driving distance has anything but the high dollar stainless units in stock.
/end rant/
Our propane fired central unit keeps tripping it's rollout sensor, so our only source of heat for the moment is a 5 plate ventless heater, and oil/electric space heater. I got the electric water tank heater fired back up, but man does it hurt my feelings to know that I'm having to buy all that heat right now....
IF anyone lives in the West TN area has a taco or other brand flange mount circulation pump they can lend or sell I really would appreciate it! Not one vendor within a reasonable driving distance has anything but the high dollar stainless units in stock.
/end rant/