A Pacific Energy Summit insert was installed yesterday when we were not home. When we got home, we noticed a very obvious, deep, and large scratch, down to the bare silver metal, on the ash lip. The scratch is on the front bend and is over one inch long. There is also a scratch on the bottom edge of the left control box mount. The installer wants to put some paint over the scratches. I do not think it is acceptable to purchase a brand new stove with scratches that are painted over.
What is the longevity of paint over a scratch? I am worried that the heat will cause the paint to come off or the paint may not match. Since I am paying over four thousand dollars (installation included), I want my stove perfect to start. If I wanted a stove with scratches, I would have had my husband install it! But even he would not have scratched it because he knows I would be upset by a new marred stove.
I need advice. Should I let the installer put paint over the scratch or insist he replaces the scratched parts?
I appreciate your help.
What is the longevity of paint over a scratch? I am worried that the heat will cause the paint to come off or the paint may not match. Since I am paying over four thousand dollars (installation included), I want my stove perfect to start. If I wanted a stove with scratches, I would have had my husband install it! But even he would not have scratched it because he knows I would be upset by a new marred stove.
I need advice. Should I let the installer put paint over the scratch or insist he replaces the scratched parts?
I appreciate your help.