I have been burning okanagan pellets in my accentra insert. Since i started burning these my house has been so much warmer! great heat but! it seams like the pellets are not burning quick enough. They are still red hot and the feeder is pushing new pellets in. The flames seam to high also. I had the feed rate at 3 now i turned it to 2, is this too low? everyone i talk to says set it at 4.