I have a Harmon XXV that is less than a year old. It regularly fails to ignite and gives the "5 flash" status at which point I turn it off and then back on to start the process again. It seems that the pellets jamb in the hopper and don't fall into the auger. I mix them in the hopper with my hand and they fall to the auger and then it lights. Are my problems from the pellet size or is there anything else that I can check? I still have about two tons of this type of pellet. Any help would be greatly appreciated.