I have a Harmon Pellet Furnace that replaced an oil burning furnace 3 years ago. I have been burning on average 9 tons of pellets each year. I have been told from a technician for the Trading Post in New Milford, CT that 9 tons is twice as many pellets that should normally be used for a season. He has checked the draft reading at the chimney twice and it was within range. He has spoke with Harman and there suggestion was to block half the two inch flapper intake down near the auger motor. Has anyone else had problems with this unit, and how did you resolve it while having to deal with the dealers because Harmon won't talk to anyone besides the dealers. Thanks for any information to deal with Harmon or this problem.