Just recently purchased Harman P61a pellet stove. The blower was defective so we have to get Harman to give us a new one. Now that it has been repaired were concerned that the top of the stove is not hot to the touch (as we were told it would be) but hot enough to cook an egg on. Further the flame is extending all the way up to the top of the stove. We have not found a way to lower the flame (other then trying it off). We have read the manual looked online and tried alternating feed rates (3 to 1) and lowering the blower. Problem is that the blower is still (regardless of Low or High settings) pushing the flame to 6-8 high and making the top of the stove incredibly hot. Need to know if warm surface was just a sales ploy or does the top of the stove get very high.
Also we are running about 1.5 bags a day to with the blower low and the feed rate at 3. We have a 2100 square room house. Need some help. Thanks.