Well the topic says it all
This is my third year burning with this Harmon Accentra Freestanding stove never had any troubles before. I get it professionaly cleaned (I have been travelling a lot and just did not want to deal with it myself before everyone chimes in that I can do it I was just tired and lazy this time around).
Now when I go to switch it off by turning the upper left hand knob to the horizontal off position it goes down to a small flame but does not completely shut off. The only way to really have it switch off is to run out of pellets. (I burn barefoots). The auger runs and the pellets feed and those lights showing they are in operation are still lit up when I switch it to the off position.
There are no blinking lights on the panel, this happens if I run it in stove and or room temp, its been a little intermittantant but is happening more often than not now and has only happened after it got cleaned. I have been very careful to make sure the switch is in the off zone and not nudged etc. I have also unpluged the stove and plugged it back in and still the same result.
Anyone out there have any advice on how to deal with this? The wife is a little freaked out that the stove will not shut off since I sold her on the safety of these things (I am not too concerned since it is designed to run for long periods of time). The dealer has been informed and the one guy who sounds like he knows his stuff has said he will talk with Harmon but the dealer is really tough to get a hold of especially now in the middle of all their installs. I am crossing my fingers that someone here knows how to fix it easily.
Thanks
Conrad
This is my third year burning with this Harmon Accentra Freestanding stove never had any troubles before. I get it professionaly cleaned (I have been travelling a lot and just did not want to deal with it myself before everyone chimes in that I can do it I was just tired and lazy this time around).
Now when I go to switch it off by turning the upper left hand knob to the horizontal off position it goes down to a small flame but does not completely shut off. The only way to really have it switch off is to run out of pellets. (I burn barefoots). The auger runs and the pellets feed and those lights showing they are in operation are still lit up when I switch it to the off position.
There are no blinking lights on the panel, this happens if I run it in stove and or room temp, its been a little intermittantant but is happening more often than not now and has only happened after it got cleaned. I have been very careful to make sure the switch is in the off zone and not nudged etc. I have also unpluged the stove and plugged it back in and still the same result.
Anyone out there have any advice on how to deal with this? The wife is a little freaked out that the stove will not shut off since I sold her on the safety of these things (I am not too concerned since it is designed to run for long periods of time). The dealer has been informed and the one guy who sounds like he knows his stuff has said he will talk with Harmon but the dealer is really tough to get a hold of especially now in the middle of all their installs. I am crossing my fingers that someone here knows how to fix it easily.
Thanks
Conrad