Hello Everyone - New to the forum here, and also new to pellet stoves. My wife and I recently bought a "new" old home in MA, and it has required a new heating system to be installed. We have elected to proceed with a combination of heat pumps and also a pellet stove. After much research, we settled on the Harman Allure 50, which appears to be a newer model for the company. We were very set on a contemporary look, rather than traditional. Only one dealer on our area offered Harman, so we didn't have too many options. Last Saturday, we went in to purchase the stove in order to take advantage of Harman's $300 rebate offer which expired on Oct. 2nd. Because of this, we ended up buying the stove prior to the dealer coming out to look at the house, help locate the new stove, and price out the installation.
Today, the dealer came to the house. We came up with a very smart location for the future stove that we agreed on. The venting at this location will be incredibly simple, a 45 bend and straight out the wall, up the exterior the minimumrequired amount. No bends, no going up through a roof. The installer put together the price for install right there for us, and to be honest, the install price with all parts and the pad floored me. Including tax, it will be $1800. I was expecting something around $1000.
He showed me on a tablet that he was ordering the highest quality venting components from his vendor so I could see that all the individual prices were legit. The 1/8" thick steel corner floor pad was around $300-$350, the venting components were around $650 total. He then told us that the standard install labor cost was $700. Including the tax, we were at $1800. I expressed that this price was a lot higher than we had anticipated, and he seemed offended. He explained where all of the numbers came from, and that we were getting the best quality for a top quality stove. I reluctantly handed over a $900 deposit check, not seeing much of a choice.
I know many of you are experienced with this, and I would like to know if this price seems reasonable, average, or ridiculously high? Are we being taken advantage of because we had already paid for the stove? If we are really getting the best product, I am OK paying this. I don't want to "cheap out" on parts, and I'm also not sure if saving the $700 labor is worth it to try to install myself.
My biggest question out of the bunch is - is $700 a reasonable, normal cost for labor on such a simple installation right through the back wall? I'm not sure if we can cancel the stove order, but we can likely cancel the install and possibly find another installer - however that may void the 2 year dealer service warranty offered by Harman. Any advice would be greatly appreciated!!
Today, the dealer came to the house. We came up with a very smart location for the future stove that we agreed on. The venting at this location will be incredibly simple, a 45 bend and straight out the wall, up the exterior the minimumrequired amount. No bends, no going up through a roof. The installer put together the price for install right there for us, and to be honest, the install price with all parts and the pad floored me. Including tax, it will be $1800. I was expecting something around $1000.
He showed me on a tablet that he was ordering the highest quality venting components from his vendor so I could see that all the individual prices were legit. The 1/8" thick steel corner floor pad was around $300-$350, the venting components were around $650 total. He then told us that the standard install labor cost was $700. Including the tax, we were at $1800. I expressed that this price was a lot higher than we had anticipated, and he seemed offended. He explained where all of the numbers came from, and that we were getting the best quality for a top quality stove. I reluctantly handed over a $900 deposit check, not seeing much of a choice.
I know many of you are experienced with this, and I would like to know if this price seems reasonable, average, or ridiculously high? Are we being taken advantage of because we had already paid for the stove? If we are really getting the best product, I am OK paying this. I don't want to "cheap out" on parts, and I'm also not sure if saving the $700 labor is worth it to try to install myself.
My biggest question out of the bunch is - is $700 a reasonable, normal cost for labor on such a simple installation right through the back wall? I'm not sure if we can cancel the stove order, but we can likely cancel the install and possibly find another installer - however that may void the 2 year dealer service warranty offered by Harman. Any advice would be greatly appreciated!!