Hi, I have a 2 season old Harman P35i and the dealer said to basically leave in room temp mode, feed rate at 4 and ignition on auto. I have noticed that on really cold nights, 20F or lower it stops going through the cycles and just burns like it's in constant mode. I have reached out to my dealer and asked if this is an issue and he seems to think like I do that if in auto mode it should cycle up and down consistently like it does when its warmer out. We usually leave the temp knob around 4.5-5 to keep the house in the 70-73 range. When it seems to function properly the stove kicks on goes in high mode and gets the house to 73 then shuts down until the house gets around 69 then kicks on and gets it back up to 73....hence auto mode. My frustration is when it gets cold outside it seems to stay in contact burn mode even though it's in auto. The dealer asked me to place something along the ash pan vent by the thermostat probe thinking that it was detecting cold air with no luck. I have a small single story open floor plan home with slab floors and about 850sq ft, this stove is rated for 1500sp ft. I use only quality hard wood pellets also. Sometimes I wake early to the nuisance of the stove just running constant and if I barely turn the temp dial slightly back it will cycle down and seem to go back to auto mode.....it's annoying auto mode should cycle like a traditional furnace all the time right? It works that way most of the time. I have no error code, lights or any other issues whatsoever. Lastly like I mentioned I just had the dealer out to service and clean two burns ago. Any input, suggestions will be greatly appreciated!