Hello
I have a two year old Harman Absolute 63. This is the second time in 14 months where we had a fire and house full of smoke. I filled the hopper with one bag of pellets closed the lid walked up stairs 1 minute later smoke alarms house filled with smoke and vent pipe shooting flames. Same exact issue last year. Where I was told I was burning bad pellets from Harman and local dealer. Which I didn’t agree with. I assume there is a draw or vent issue when closing lid. Same issue last year filled hooper smoke coming from bottom of stove vent pipe melted after filling hopper and closing lid. I have had pellet stoves for 30 years never seen anything like this. Stove and vent pipe were just cleaned by dealer in February. Obviously I will never use the stove again. FD responded and suspected some type of draw or vent malfunction with the stove. Any ideas appreciated.
Thank you
I have a two year old Harman Absolute 63. This is the second time in 14 months where we had a fire and house full of smoke. I filled the hopper with one bag of pellets closed the lid walked up stairs 1 minute later smoke alarms house filled with smoke and vent pipe shooting flames. Same exact issue last year. Where I was told I was burning bad pellets from Harman and local dealer. Which I didn’t agree with. I assume there is a draw or vent issue when closing lid. Same issue last year filled hooper smoke coming from bottom of stove vent pipe melted after filling hopper and closing lid. I have had pellet stoves for 30 years never seen anything like this. Stove and vent pipe were just cleaned by dealer in February. Obviously I will never use the stove again. FD responded and suspected some type of draw or vent malfunction with the stove. Any ideas appreciated.
Thank you