I'm curious for some feedback. My company is creating some service products which will benefit a lot of folks in my service area. I let the cat out of the bag in an earlier post but I'm curious who has what and what problems they may have encountered/ what problems they need solved as it relates to stoves purchased without dealership service support. I have a good idea but I'm willing to listen more and talk less so I can learn.
What I'm proposing to do it so allow folks to purchase a service protection plan for a few brands which I'm very very comfortable working on an already have a parts account for. Such as Englander, Dansons, Breckwell, VistaFlame. My intenetion is that for folks who live within my service area could in effect have dealership support through a third party contract. Parts would be supplied via a manufacturer warranty and I would pony up the labor as needed.
I'm not sure of the mechanics yet, e.g....how much it would retail for and what all is included/ excluded....I have a rough idea based upon 5000+ service calls.
Thoughts and comments welcome. Anything like this exist yet?
What I'm proposing to do it so allow folks to purchase a service protection plan for a few brands which I'm very very comfortable working on an already have a parts account for. Such as Englander, Dansons, Breckwell, VistaFlame. My intenetion is that for folks who live within my service area could in effect have dealership support through a third party contract. Parts would be supplied via a manufacturer warranty and I would pony up the labor as needed.
I'm not sure of the mechanics yet, e.g....how much it would retail for and what all is included/ excluded....I have a rough idea based upon 5000+ service calls.
Thoughts and comments welcome. Anything like this exist yet?