I have a Breckwell P2000FS which I purchased new in Jan 2008. I love the stove however I seem to have excessive ash building up on the front glass (see photo). The ash builds up so heavy that I must clean daily or I can’t see thru the door. I could live with this however I must scrape the burn pot daily and every time I open the door I get a large amount of fly ash that falls out of the front area to the floor. I don’t mind having to clean the stove every day but this seems to be an excessive amount. My dealer stopped and adjusted the air deflector by adding some washers to create more space between the glass and air deflector plate along the inside bottom part of the door. The ash build up was less but the stove burned poorly with large amounts of creosote. I assumed this was too much air was entering the stove thru the air-wash and not thru the burn pot area. So I removed the washers and tightened the plate back up and now the stove burns nicely but I am back to ash build up on the front center of door. Based on the photo I think there may be something blocking the air flow in the center part of the center glass. I would like to take the air deflector off and check but my dealer says I shouldn’t because the bottom of the plate is attached with silicone. Is he correct or does he not want to mess around with this any longer? Is there anything I can do to fix this?
Ron
Ron