Did anyone buy this Pellet Insert this past season?? We are looking hard at this one. How did it do? was it real Quiet?
Thanks John
Thanks John
johnnywarm said:Did anyone buy this Pellet Insert this past season?? We are looking hard at this one. How did it do? was it real Quiet?
Thanks John
Dr_Drum said:If quiet is a major concern you should really hear one running for yourself before purchasing. I haven't heard one yet I'd personally call real quiet. You do get used to it though.
Mike -
Dr_Drum said:Ya, I understand. Just tell him if he wants to make a sale, you need to see it and hear it running. If he won't do that he's not a serious dealer and you don't want to buy from him anyway, because he probably wont support the product after the sale. I just had to ask the local dealer how loud it was and he said, let's turn it on and find out.
Mike -
CygnusX1 said:Dr_Drum said:Ya, I understand. Just tell him if he wants to make a sale, you need to see it and hear it running. If he won't do that he's not a serious dealer and you don't want to buy from him anyway, because he probably wont support the product after the sale. I just had to ask the local dealer how loud it was and he said, let's turn it on and find out.
Mike -
I have an Enviro Meridian insert that's very quiet.
BARTSFAM said:The whole hopper itself on the inside seems to vibrate and rattle. It is a little better with a full hopper. The lid doesn't rattle, although sometimes I leave the lid open, and it won't rattle.
It just seems that when it is really cranking on setting #5, something on the inside just rattles and vibrates.
My neighbor and I bought them together from the same place, and had them installed by the same guy, and both of ours rattles on #5.
BARTSFAM said:Yes. The dealer heard the noises and said that was the normal noise level for this pellet stove.
Which reminds me, the customer service at "Enviro" itself was excellent!! One day the power went out, and then came back on. This caused an error message on the control panel, a red blinking #3 light. The stove would not turn back on. Unplugging and plugging the stove back in did no good. I called my dealer and got an answering machine, and how to fix this error was not answered in the instruction manual.
It was a freezing cold Friday, and I finally went on the "Enviro" website, and then fired off an email to Tech Support. I thought I was out for the weekend, and would never hear from tech support for weeks. Approximately 1 hour after my e-mail, someone from Enviro, in British Columbia, called my house in Central Massachusetts I was amazed! The man stepped me through the "RESET" process, and also recommended that I raise my hopper so that I could fit more pellets in the stove. These were two things that my dealer and installer never pointed out to me. The technician even gave me his direct number to call back if I ever had problems again that my dealer could not handle.
Maybe I should call him about the rattling!
BARTSFAM said:Yes. The dealer heard the noises and said that was the normal noise level for this pellet stove.
Which reminds me, the customer service at "Enviro" itself was excellent!! One day the power went out, and then came back on. This caused an error message on the control panel, a red blinking #3 light. The stove would not turn back on. Unplugging and plugging the stove back in did no good. I called my dealer and got an answering machine, and how to fix this error was not answered in the instruction manual.
It was a freezing cold Friday, and I finally went on the "Enviro" website, and then fired off an email to Tech Support. I thought I was out for the weekend, and would never hear from tech support for weeks. Approximately 1 hour after my e-mail, someone from Enviro, in British Columbia, called my house in Central Massachusetts I was amazed! The man stepped me through the "RESET" process, and also recommended that I raise my hopper so that I could fit more pellets in the stove. These were two things that my dealer and installer never pointed out to me. The technician even gave me his direct number to call back if I ever had problems again that my dealer could not handle.
Maybe I should call him about the rattling!
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