We've had an Enviro Mini for about 15 years, and I've disassembled most it at one time or another, and replaced a lot of parts over the years (blower, control board, multiple igniters, etc.). But, the problem I'm having now is something I've never come across before. I did a routine cleaning (dumped the ash, vacuumed out the interior, cleaned the glass). After cleaning, it had a tall, lazy flame, which was not the case before cleaning. Both the blower and the combustion fan seemed to be working, so I then did a more thorough cleaning, but the problem persists, and black soot appears on the glass after a short time. The only things I can figure is that maybe the chimney is partially blocked or the pellets are bad (the hopper was almost empty when I cleaned it, and a new bag of GoldenFire pellets was added--the same brand we always use). I'll try some more cleaning and I might vacuum out the pellets and try a new bag. If anybody has any other suggestions, I'm all ears/eyes...