I have been searching high and low for a solution to my problem with my pellet stove. Came across this forum (Great forum by the way) and was hoping someone had some insight. I bought the Enviro Evolution (EF5) back in August and it was installed (professionaly) in september. 4" pipe; 45* out out of the stove, straight through the wall and up 4' and a fresh air intake. I started the season until the other day using Curran Energy Product blend pellets. After 2 months of use the stove would only ignite the pellets on its own 1 - 2 out of 10 times, other times I would lite it with a torch. I am cleaning my stove (per the manual) twice a week as the ash pan was filling up after after 3/4 days of burning. Contacted a local pellet technician and he instructed to clean my exhaust pipe and disconnect the fresh air intake. I did as instructed and found a very lot of ash in the pipe. Doing these things it still wouldn't lite on its own. The tech comes to the house and basically cleans the stove. I decided to change pellets as the Curran's seemed way to ashy. I changed to New England Pellets; the Tech cleaned out all of the Curran's out of the hopper and auger. Starts the stove and it lights for him.... I am thinking great it was the pellets. That night I tried restarting the stove 4 different times and it would not light, finally after the 4th try I used the torch. I have been trying to get the tech back to the house, but he won't return my call. I forgot to mention the ignitor is bright orange and I have tried all different position for the fresh air adujustmen. The one odd thing I came across was where the ignitor tube comes into the burn pot. There is a 1" hole in the burn pot for the ignitor tube. In the burn pot liner there is a 1/4" hole where the heat from the ignitor comes through, but this 1/4" hole is offset to the side of the 1" hole in the burn pot so it is not directly in front of the ignitor; is this correct? I can attach a pic if someone needs to see what I mean. Any information anyone can provide would be greatly appreciated. Thanks for letting me drone on...
Thanks
Cory
Thanks
Cory