Englander 25 PDVC, bought in Feb 2010, have burned about 2.5 tons.
No problems at all until this. Cleaned the stove and then after starting it back up, noticed 5 minutes later that the fire had started to die down already. Stopped and re-started it, top auger did not turn at all this time. Emptied out the hopper and vacuumed out any pellets I could get. Put a small amount of pellets back in and started it back up with the hopper open to see if I could tell when the top auger turned. It did turn, dropped the pellets and the fire started. Put more pellets in, closed the hopper and after 5 minutes, the fire died out, again top auger stopped. Eventually figured out that the top auger will only keep working when the hopper is left open. So it can run for an hour fine with hopper open, then when I shut it, within 5 minutes fire has died because pellets stopped being fed. The bottom auger seems to be fine - always turning when stove on.
So this seems to be the opposite of what is supposed to happen with the hopper lid saftey switch - my understanding is if the hopper is left open the top auger will eventually stop. Any thoughts on what is going on here??
No problems at all until this. Cleaned the stove and then after starting it back up, noticed 5 minutes later that the fire had started to die down already. Stopped and re-started it, top auger did not turn at all this time. Emptied out the hopper and vacuumed out any pellets I could get. Put a small amount of pellets back in and started it back up with the hopper open to see if I could tell when the top auger turned. It did turn, dropped the pellets and the fire started. Put more pellets in, closed the hopper and after 5 minutes, the fire died out, again top auger stopped. Eventually figured out that the top auger will only keep working when the hopper is left open. So it can run for an hour fine with hopper open, then when I shut it, within 5 minutes fire has died because pellets stopped being fed. The bottom auger seems to be fine - always turning when stove on.
So this seems to be the opposite of what is supposed to happen with the hopper lid saftey switch - my understanding is if the hopper is left open the top auger will eventually stop. Any thoughts on what is going on here??