I have searched through the forums and didn’t find my exact problem and answer but please forgive me if it has already been answered somewhere. I recently purchase a 1.5 year old New Englander 25-PDVC and just got it installed. I had it professionaly installed, but didn’t use an outside air intake as it states I should. I will be doing this myself shortly. I have two minor issues that I would like help with.
1. Whenever I go into the basement, it smells sort of like I am burning a wood burning stove. I might be mistaken, but I was under the assumption that the pellets should be somewhat odorless. Please let me know if I am wrong on this, or what I could do to see about getting it corrected.
2. I have had the stove running on low for 5 hours today. The basement warmed a couple of degrees, but it doesn’t seem like it is making much difference. The stove is rated for 1500 square feet and my basement is 1600. I realize it can’t be my only source of heat, but with the earth providing such good insulation for the concrete walls and floor, I was expecting the stove to be able to heat the basement at the very least. Could part of this be because of the outside air intake not being hooked up? I have a new home that is fairly airtight so drafts are not the problem.
Thank you all in advance for your help.
1. Whenever I go into the basement, it smells sort of like I am burning a wood burning stove. I might be mistaken, but I was under the assumption that the pellets should be somewhat odorless. Please let me know if I am wrong on this, or what I could do to see about getting it corrected.
2. I have had the stove running on low for 5 hours today. The basement warmed a couple of degrees, but it doesn’t seem like it is making much difference. The stove is rated for 1500 square feet and my basement is 1600. I realize it can’t be my only source of heat, but with the earth providing such good insulation for the concrete walls and floor, I was expecting the stove to be able to heat the basement at the very least. Could part of this be because of the outside air intake not being hooked up? I have a new home that is fairly airtight so drafts are not the problem.
Thank you all in advance for your help.