All,
I purchased a Harman Accentra insert that was installed back in December of '08 so it's just over 2 years old. The starter has been replaced twice and the combustion blower once. In mid January of this year, the distribution blower began to turn off on it's own. It starts back up after 5-10 minutes, but does this ever 20 minutes or so. The stove also never shuts down...even if I let it try overnight. The company that sold this to me is very slow to help. They finally said I need a new distribution blower and they've put this order into Harman (we'll be going on two months since I notied them of the issue by the time it's replaced). I'm not confident that replacing the blower will resolve this issue as I think it's bigger than that...but we'll see.
So, I have no faith in this stove. It's one thing after another and it's out of commission more than it's running. I'm afraid that they'll keep replacing parts until the warranty runs out...then I'm out of luck. Does anyone have any advice for me? Is there anything I can do?
Much appreciated
I purchased a Harman Accentra insert that was installed back in December of '08 so it's just over 2 years old. The starter has been replaced twice and the combustion blower once. In mid January of this year, the distribution blower began to turn off on it's own. It starts back up after 5-10 minutes, but does this ever 20 minutes or so. The stove also never shuts down...even if I let it try overnight. The company that sold this to me is very slow to help. They finally said I need a new distribution blower and they've put this order into Harman (we'll be going on two months since I notied them of the issue by the time it's replaced). I'm not confident that replacing the blower will resolve this issue as I think it's bigger than that...but we'll see.
So, I have no faith in this stove. It's one thing after another and it's out of commission more than it's running. I'm afraid that they'll keep replacing parts until the warranty runs out...then I'm out of luck. Does anyone have any advice for me? Is there anything I can do?
Much appreciated