Greetings. I have a Regency GF55 pellet stove that I purchased around 2012. My dealer went bankrupt and out of business around 2015. When another shop came out, they weren't happy about the installation and wasn't eager to return.
Currently, using the pellets available in my area, I don't seem to be able to regulate the flame or burn, but the firepot begins to overflow with what looks like mud in under 24 hours. In addition, no matter how I have the damper rod adjusted, I can't regulate the burn or flame height.
Is it possible that the damper rod has become disconnected from the damper assembly?
How can I get to the attachment point of the damper rod and the damper assembly?
Thanks in advance for your help!
Currently, using the pellets available in my area, I don't seem to be able to regulate the flame or burn, but the firepot begins to overflow with what looks like mud in under 24 hours. In addition, no matter how I have the damper rod adjusted, I can't regulate the burn or flame height.
Is it possible that the damper rod has become disconnected from the damper assembly?
How can I get to the attachment point of the damper rod and the damper assembly?
Thanks in advance for your help!