Pellet stove: New Lopi Leyden, installed mid-January 2009, fuel gate off since installation
Pellets: Maine Woods stored in a climate-controlled room
Maintenance: Burn area/ash pan cleaned out daily, hopper cleaned weekly, pellets sifted on recommendation of tech
Problem: About an hour after starting the stove, we get the auger jam fault light and the stove shuts down.
We had the tech out today for the third time and he admonished us again to sift the pellets (we are) and clean the auger thoroughly from the hopper side weekly (we do) and restarted it. Two hours after he left, we got the auger fault again.
We called him in, not to clean the auger jam (we can obviously do that ourselves), but to get to the root of why it's happening. Unlike some who have blamed excessively long pellets, this tech said it was small pellets jamming the auger. Ours are 1/2"-3/4" with some 1/4" broken bits in the bottom of the bag. He says sifting will solve the problem, but it hasn't.
The jams seem to happen more frequently when we load a full bag vs a half bag. I managed to keep the stove running for two days by only adding half a sifted bag to the hopper each time. As soon as I filled the hopper, it faulted again within 30 minutes.
Are Maine Woods pellets known for causing auger jams?
If so, would a jam occur within 30-60 minutes of use?
If so, what is a better brand to try?
Are there any stove-based problems which might cause this frequent jamming?
Thanks for your input!
Pellets: Maine Woods stored in a climate-controlled room
Maintenance: Burn area/ash pan cleaned out daily, hopper cleaned weekly, pellets sifted on recommendation of tech
Problem: About an hour after starting the stove, we get the auger jam fault light and the stove shuts down.
We had the tech out today for the third time and he admonished us again to sift the pellets (we are) and clean the auger thoroughly from the hopper side weekly (we do) and restarted it. Two hours after he left, we got the auger fault again.
We called him in, not to clean the auger jam (we can obviously do that ourselves), but to get to the root of why it's happening. Unlike some who have blamed excessively long pellets, this tech said it was small pellets jamming the auger. Ours are 1/2"-3/4" with some 1/4" broken bits in the bottom of the bag. He says sifting will solve the problem, but it hasn't.
The jams seem to happen more frequently when we load a full bag vs a half bag. I managed to keep the stove running for two days by only adding half a sifted bag to the hopper each time. As soon as I filled the hopper, it faulted again within 30 minutes.
Are Maine Woods pellets known for causing auger jams?
If so, would a jam occur within 30-60 minutes of use?
If so, what is a better brand to try?
Are there any stove-based problems which might cause this frequent jamming?
Thanks for your input!