My castile insert stopped working. I have thoroughtly cleaned the exhaust blower and blew out the vacuum hose and cleaned the auger channel. The reset button is not responding, the auger is not turning and the igniter will not turn on. I have tried each safety button I can find but nothing seems to work. When I plug the unit in, the exhaust fan does work but nothing else seems to be working. Is there something I am missing or do I need to get someone out here to look at the stove?