Just a quick background since this is my first post. We just purchased a house that has a P2000i insert in the fireplace. I've never used a Pellet Stove before so it was a bit overwhelming to me at first. It appeared the previous owners weren't much into cleaning it, so thats what I spent most of the day yesterday on. I cleaned and vacuumed all the comparments I could find, as well as both the blowers. I've read the manual through serveral times, so I'm feeling maybe 50% confident in my knowledge of how this thing works.
Anyways, the stove fired up just fine now. The problem I have is after the initial 10-15 minute wait period, and the green on/light stays lit, I press the Heat Advance button, and it doesn't do anything at all. I've pressed it repeatedly and held it down, still nothing will happen. The stove stays at Level 1 and won't go any higher. Kind of a bummer since level 1 is pretty weak on heat. I checked for any external temperature monitors, there doesn't appear to be any. Also the on/off/manual toggle switch is set to manual. The "reset trim" button seems to be working just fine, but that only changes things for level 1 heat.
One other issue, is the on/off button. It works great to turn the stove on, but it will not turn the stove off at all when pressed again. The only way to turn off the stove is the pull the plug.
Do you think this is a control board problem or a wiring problem of some kind? Any help is appreciated, thank you.
Anyways, the stove fired up just fine now. The problem I have is after the initial 10-15 minute wait period, and the green on/light stays lit, I press the Heat Advance button, and it doesn't do anything at all. I've pressed it repeatedly and held it down, still nothing will happen. The stove stays at Level 1 and won't go any higher. Kind of a bummer since level 1 is pretty weak on heat. I checked for any external temperature monitors, there doesn't appear to be any. Also the on/off/manual toggle switch is set to manual. The "reset trim" button seems to be working just fine, but that only changes things for level 1 heat.
One other issue, is the on/off button. It works great to turn the stove on, but it will not turn the stove off at all when pressed again. The only way to turn off the stove is the pull the plug.
Do you think this is a control board problem or a wiring problem of some kind? Any help is appreciated, thank you.