Hello, we recently purchased an Avalon Arbor Pellet Stove and for the first few times that we tried using it we have had some problems with it. It appears that the fuel gate is not allowing the pellets to drop and causing a backup of pellets and the fault light goes on. Has anyone ever experienced this before? I removed the fuel gate and the stove works fine, however I am unsure if running the stove this way is safe. Is the fuel gate in the drop tube necessary for use and/or safety reasons?
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Thanks in advance for your help/advice, sean
i
Thanks in advance for your help/advice, sean