Hello all, I am new to this forum so will try not to repeat any mistakes I may make! I found this forum by googling "Aspen premature deterioration". A link popped up where this was a point made by another poster on this site who was concerned that this style of stove may be prone to corrosion. That post was in 2008. I have one of these stoves, have used it for two heating seasons now and thought I would do a major cleanout and inspection this past weekend. The fire brick that runs down the middle of the stove is in really poor condition and would not have lasted another season. That is minor actually, I can easeily replaces a few bricks, but while cleaning the creosote, I was chipping scale from the metal part of the firebox a good 1/8" in thickness. At this rate, I'll need a new firebox in just a few short years. Also, the door seals against a 1/4" flat bar on edge. It too is in dire straits with a significant amount of metal simply "gone"!
I have found Greenwood very difficult to get service from, even phone contact is difficult. My original salesman has left the business but I did manage to speak with the area manager today. He is telling me that he has not heard of this problem before, but is willing to sell me some replacement bricks. My reason for posting here then is to see if anyone else is having these issues or am I on my own? Greenwood is now handled by Profab, at least here in Canada so I am not optimistic about warranty work! Nothing against Profab but I did not buy it from them. Any advice, comments etc., would be most welcome!
Thanks,
Gord
I have found Greenwood very difficult to get service from, even phone contact is difficult. My original salesman has left the business but I did manage to speak with the area manager today. He is telling me that he has not heard of this problem before, but is willing to sell me some replacement bricks. My reason for posting here then is to see if anyone else is having these issues or am I on my own? Greenwood is now handled by Profab, at least here in Canada so I am not optimistic about warranty work! Nothing against Profab but I did not buy it from them. Any advice, comments etc., would be most welcome!
Thanks,
Gord