Hello my fellow woodburing people,
I’m starting to lose a lot of trust and faith in my beloved Avalon arbor. I’ve had it for 3 years, live in New hampshire, burn about 3 cords per year. Last year, due to several issues, i.e. crumbled combuster, cracked firebrick, stuck by-pass door, I had to return it back to the dealer for complete internal overhaul, of which all under warranty. As I was cleaning my stove prior to this burning season, low and behold….....another crumbled combuster. This year, the dealer sent out an employee to come and repair the stove which I though was awesome because I didn’t have to gather up 5 guys, a truck, furniture carrier, etc. After 30 min. of wrestling with the stove and stripping out must of the screws the employee realized that the stove has to be returned back to the store. (son of groan, I better start calling the troops now)
So for a quick re-cap, I’ve had the stove for 3 burning seasons, gonna be working on my 3rd set of parts and quickly losing interest in the stove all together. I can’t possibly foresee avalon replacing the guts in my stove every year….....not gonna happen and secondly I don’t feel thats right for a stove to break so much like this one. As you all know my wife and I paid lots of money for this stove.
On the positive side, the stove burns great, looks great, I have excellent draft, burns a little hotter than I like but not a big deal; it was a big improvment after the 1st rebuild.
Desperatly looking for some advise. Should I chat with the owner about replacement?; should I try contacting the manufacturer?; at this point I’m thinking I would like to go with a different manufacturer all together.
Hope you guys can help, this forum truly kicks ass.
Thank you.
I’m starting to lose a lot of trust and faith in my beloved Avalon arbor. I’ve had it for 3 years, live in New hampshire, burn about 3 cords per year. Last year, due to several issues, i.e. crumbled combuster, cracked firebrick, stuck by-pass door, I had to return it back to the dealer for complete internal overhaul, of which all under warranty. As I was cleaning my stove prior to this burning season, low and behold….....another crumbled combuster. This year, the dealer sent out an employee to come and repair the stove which I though was awesome because I didn’t have to gather up 5 guys, a truck, furniture carrier, etc. After 30 min. of wrestling with the stove and stripping out must of the screws the employee realized that the stove has to be returned back to the store. (son of groan, I better start calling the troops now)
So for a quick re-cap, I’ve had the stove for 3 burning seasons, gonna be working on my 3rd set of parts and quickly losing interest in the stove all together. I can’t possibly foresee avalon replacing the guts in my stove every year….....not gonna happen and secondly I don’t feel thats right for a stove to break so much like this one. As you all know my wife and I paid lots of money for this stove.
On the positive side, the stove burns great, looks great, I have excellent draft, burns a little hotter than I like but not a big deal; it was a big improvment after the 1st rebuild.
Desperatly looking for some advise. Should I chat with the owner about replacement?; should I try contacting the manufacturer?; at this point I’m thinking I would like to go with a different manufacturer all together.
Hope you guys can help, this forum truly kicks ass.
Thank you.