i have posted on here before concerning a dirty burn with my stove no matter what kind of pellets i burn and it's starting to get to be a pain. i have been on the phone with englander alot. the last time i called they sent me a new control board and a combustion blower and their was no real change. now my warranty has expired so i'm not sure what to do. here is the problem i have.
after about 3-4 hours of burning the pellets start to pile up in the burnpot it turns into this mound of glowing red pellets and clogs everything up i have completely disassembled the stove and cleaned it including both blowers and behind the plate. i completely took apart my exhaust and brushed it out and ran the leaf blower on it so i know it's not because of an ash problem and i also forgot to mention that this has done this since the stove was new last january. i have only burned 2.5 tons thru it since new and i'm now out of ideas. my exhaust is out the back of the stove 12" and thru the wall to a cleanout t then up 3ft to a 90 with a cap and my outside air is hooked up. here are some pics of what my burnpot looks like after about 10 hours with the stove on heat setting 4 bottom 3 are at 3-9-1. the pics were taken after the stove was in shutdown for about 5 minutes and you can still see how much is built up. does this look normal to you guys? i'm burning barefoot pellets
after about 3-4 hours of burning the pellets start to pile up in the burnpot it turns into this mound of glowing red pellets and clogs everything up i have completely disassembled the stove and cleaned it including both blowers and behind the plate. i completely took apart my exhaust and brushed it out and ran the leaf blower on it so i know it's not because of an ash problem and i also forgot to mention that this has done this since the stove was new last january. i have only burned 2.5 tons thru it since new and i'm now out of ideas. my exhaust is out the back of the stove 12" and thru the wall to a cleanout t then up 3ft to a 90 with a cap and my outside air is hooked up. here are some pics of what my burnpot looks like after about 10 hours with the stove on heat setting 4 bottom 3 are at 3-9-1. the pics were taken after the stove was in shutdown for about 5 minutes and you can still see how much is built up. does this look normal to you guys? i'm burning barefoot pellets