Hello, I live in Uxbridge, Mass. This year I've bought 5 tons of pellets form PelletsDirect, and I've only had only good things to say about them.So far I've tried, Lignetics, my Enviro Empress loves them, Sure Blaze , awesome, Juanita, ok, Instant Heat, very clean, lower heat. Two bags of Phoenix Economy pellets, very hot, but, les than 3% ash...and Last night I tried there furnace grade pellets, which are new, too long to be a premium pellet, soild oak, not compressed too hard for my Accentra to take care of.The longest pellet was 2", but most were from 1/2", on up....very light ash, no clinkers, yes after 1 bag for almost 24hrs of run time....Had my Enviro since 2005, and my Harman since last year...I do not work for Pellets Direct, I do HVAC,and I am just trying to help out my peeps, heck, I'd put my wife in my stoves, if she had a high btu out-put, and not cause clinkers......Sale ends today, check Fuel Price Report.....Thanks......